The Human Resource Certificate of Professional Development can get you one step closer to achieving your career goals while also preparing you to take the aPHR exam, a nationally recognized certification through HRCI.

Includes:

• Course materials
• aPHR registration and exam fee
• 12-month Lincoln Human Resource Management Association membership
• Opportunity to consult with instructor following course completion

This leadership course is designed to help you optimize your personal effectiveness.

We’ll help you:

• Lead by example
• Develop Emotional Intelligence (EQ)
• Adopt a “Growth Mindset”™
• Craft a personal mission statement
• Set personal and professional goals
• Make the most of your time
• Make stress work for you rather than against you

Learn the theory and practice of interest-based negotiation and mediation techniques and gain the skills that will lead to increased success in negotiating agreements and managing conflict.

We all have projects at home, at work, at school, and even at play. How do we manage to keep on top of all that needs to be done? The class will provide 12 power tips that can revolutionize the way you succeed in getting things done.

Utilize the Insight Personality Spectrum, a powerful, user-friendly version of the Myers-Briggs Type Indicator and maximize the strengths and success of you and your team.

Potential ROI from this program:

• Improvement to participants’ and their subordinates’ performance, behavior, and attendance
• Improvements in employee engagement scores and retention
• Enhanced advancement prospects for participants as their improved ability to develop successful, engaged employees
  
  

Effectively manage employee performance by learning techniques that will allow you to set realistic expectations for your team member’s performance, behavior, and attendance.

The need to lead, model and promote your organization’s mission within a customer service environment is essential for business success. This course provides you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment and strategies for meeting and exceeding them.

Help guarantee your long-term success and that of your company by learning how to:

• Recognize the 21 barriers to successful communication.
• Apply a practical model of effective communication.
• Leverage “positive language” to enlighten, engage and influence anyone.

Pull it all together to create rapport and credibility.

The employee experience impacts the successful recruitment of qualified applicants, employee satisfaction and retention, and today is vital just as salaries and benefits are.

We will focus on three critical EX elements of leadership, culture and strategy and will highlight considerations for senior leaders, human resource professionals, managers, and employees. Organizational behavior concepts such as decision-making, cultural change, agile organization, and organizational assessment will be emphasized during this interactive course. If you want to make a difference, we invite you to join us.