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  • Business & Organizational Knowledge.
    Business & Organizational Knowledge
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    Communication and Team Development
    Leadership & Execution.
    Leadership & Execution
    Managing People & Projects.
    Managing People & Projects
    Professional Effectiveness.
    Professional Effectiveness
     

Business Leadership

  • The Business Leadership workshops offered at SCC will help you become the leader your organization is looking for. We have teamed up with local business and industry leaders to pinpoint foundational leadership skills necessary for success. We understand the skills and attributes companies seek and develop in human talent to build individual and organizational effectiveness.

    Fundamentals such as effective communication, teamwork, handling conflict, building trust, leading through influence and performance coaching are just a few of the leadership development opportunities here at SCC to help you become the leader you want to be.

  • According to Gallup, 32 cents of every payroll dollar is wasted on unproductive conflict! Come away from this program knowing how to resolve conflict in ways that get results and enhance working relationships.

    Specifically, we’ll…

    • Define conflict
    • Reveal why it often turns destructive in organizational settings
    • Review the negative impact poorly resolved conflict can have on individuals, teams, and organizations
    • Describe the positive effects effectively resolved conflict can have on the above
    • Show you how to muster the courage needed to constructively deal with conflict
    • Identify your preferred conflict resolution style and recognize its inherent advantages and disadvantages
    • Reveal the pros and cons of other styles
    • Explore, in some depth, the two most commonly used approaches for resolving organizational conflict: compromise and collaboration
    • Discuss how to effectively manage conflict between employees

    Potential ROI from this program:

    • Higher productivity
    • Greater innovation
    • Enhanced customer service
    • Better teamwork
    • Higher morale
    • Deeper employee engagement
    • Higher retention

    Course Offerings

    Improve Customer satisfaction, reduce defects, and improve process efficiencies with a certification in Six Sigma Green Belt. Learn the problem-solving framework for improving processes — Define, Measure, Analyze, Improve, and Control (DMAIC) and how to streamline production and services from end to end.

    Targeted Learning

    • Focus your organization’s improvement efforts using process mapping
    • Charter and lead a “Six Sigma improvement” project team
    • Learn how to analyze and solve problems
    • Improve your team facilitation skills

    Potential ROI

    • Measurable improvements in efficiency, profitability and/or customer service in real time

    Course Offerings

    Handling good and bad risks to avoid project derailment.

    Targeted Learning includes:

    • Recognizing risks
    • Thinking all risks are bad is risky
    • Responding vs. reacting
    • Welcome to the Matrix: Risk Rating
    • Know when to say whoa!
    • Mitigation strategies
    • Get to know the unknowns
    • Change for risks sake

    Course Offerings

    Discover your Top 5 strengths and develop power skills essential for success in today’s world of work. Plus, receive integrated group coaching sessions that will provide you with opportunities to discuss the application of learned concepts within the work environment.

    Course Offerings

    This series offers you the chance to closely examine some of the biggest challenges confronting today’s managers and HR professionals in a convenient, online format.

    The Challenge of Employee Retention (ENGAGE)

    The Great Resignation is the number of employees voluntarily leaving their jobs since late 2020 as a result of the pandemic. This half-day webinar will examine what’s driving the Great Resignation and what managers and HR professionals can do to prevent it from undermining their organization’s long-term success.

    Course Offerings

    Project Leader: Servant Leader (EVOLVE)

    As a project leader, have you noticed the team you’re leading is no longer behind you? Together we’ll consider the skills of a leader who can try to do the impossible.

    Course Offerings

    Revolutionize how you successfully get things done!

    Targeted Skills

    • Understand project components and constraints.
    • How to plan for success and failure.
    • How to break it down to build it up.
    • Identify stakeholders.
    • How to communicate.
    • How to avoid scope creep.
    • Know where you are going.

    Course Offerings

    Effectively manage employee performance by learning techniques that will allow you to set realistic expectations for your team member’s performance, behavior, and attendance.

    Potential ROI from this program:

    • Higher employee engagement.
    • Augmented employee performance.
    • Greater employee accountability.
    • Better morale.
    • Lower turnover.

    Course Offerings

    According to Gallup, 32 cents of every payroll dollar is wasted on unproductive conflict. This program will teach you how to resolve conflict in ways that get results and enhance working relationships.

    Potential ROI from this program:

    • Higher productivity.
    • Greater innovation.
    • Enhanced customer service.
    • Better teamwork.
    • Higher morale.
    • Deeper employee engagement.
    • Higher retention.

    Course Offerings

    Exploring similarities and differences in corporate cultures around the world.

    Potential ROI from this program:

    • Higher conversion rates of potential customers = Loss of fewer contracts to competitors.
    • More effective and profitable customer relationships (new and existing).
    • Move from transactional to relationship selling.
    • Higher ROI on marketing costs.
    • More confident negotiators and sales people.
    • Hit targets for sales and new/retained clients.
    • Positive cashflow and higher profits.
    • More success with overseas strategic plans/project management.

    Course Offerings

    Utilize the Insight Personality Spectrum, a powerful, user-friendly version of the Myers-Briggs Type Indicator and maximize the strengths and success of you and your team.

    Potential ROI from this program:

    • Improvement to participants’ and their subordinates’ performance, behavior, and attendance.
    • Improvements in employee engagement scores and retention.
    • Enhanced advancement prospects for participants as their improved ability to develop successful, engaged employees.

    Course Offerings

    This leadership course is designed to help you optimize your personal effectiveness.

    We’ll help you:

    • Lead by example.
    • Develop Emotional Intelligence (EQ).
    • Adopt a “Growth Mindset”™.
    • Craft a personal mission statement.
    • Set personal and professional goals.
    • Make the most of your time.
    • Make stress work for you rather than against you.

    Potential ROI from this program:

    • Improvements in performance, behavior and attendance.
    • Improvement in employee engagement scores and retention.
    • Improvement in ability to get jobs done well.

    Course Offerings

    Help guarantee your long-term success and that of your company by learning how to:

    • Recognize the 21 barriers to successful communication.
    • Apply a practical model of effective communication.
    • Leverage “positive language” to enlighten, engage and influence anyone.
    • Pull it all together to create rapport and credibility.

    Potential ROI from this program:

    • Higher employee engagement.
    • Augmented employee performance.
    • Greater employee accountability.
    • Better morale.
    • Lower turnover.

    Course Offerings

    Your success as an organization can depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there!

    Potential ROI from this program:

    • Noticeable improvements in individual employee and team performance.
    • Noticeable improvements in measures of employee engagement.
    • Increase job satisfaction and strengthen employees’ desire to remain with the organization.

    Course Offerings

    Joins us and learn why 70% of change initiatives fail to achieve their goals and how you can be a part of the 30% that succeed.

    Potential ROI from this program:

    • Improvement in the ability of participants’ organizations to compete because of their enhanced capacity to implement needed changes to business strategies and work processes.
    • Implementation of needed changes to organizational goals, strategies, and work processes.
    • Improvements in employee engagement scores and retention as workers come to see as change as career enhancing.
    • Advancement prospects for participants as their improved ability to drive meaningful change.

    Course Offerings

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    Grant Writing Workshops
    Facilitator Spotlight

  • Your Path to Personal & Professional Development