Diversity and inclusion is no longer a matter of compliance but a key business strategy. Studies demonstrate that high-performing organizations are those that support diversity and inclusion, and these organizations are much more likely to meet their business goals including customer service, innovation and employee retention. Unfortunately, Deloitte's Human Capital Trends 2014 report indicates many companies are falling short in this critical area.
According to Dr. Milton Bennett, human beings are not born interculturally attuned. This is a capacity that is developed in individuals and not just through exposure to diverse populations, but through intentional self-reflection that is focused on understanding the similarities and differences in human populations and motivations. Becoming an inclusive leader who understands the complexity of differences in the global environment is a key capacity for business success.
An emotional response is often at the heart of interpersonal and organizational roadblocks to diversity culture change. This 4-part workshop applies the concepts of emotional intelligence to address the essential dilemma of diversity and inclusion: dealing positively with the inherently threatening existence of "people different from us."
Over the course of five - four hour workshops, participants will have the opportunity to learn about the specific aspects of emotional intelligence critical for success in diverse environments, understand Emotional Intelligence and Diversity (EID) and how they shape both personal and professional behavior, use tools to increase competence in the four component areas of EID, and gain insight about your own strengths and areas for development. This model has been used and adapted worldwide.