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MAAP-1112 - In Home Customer Relations

Understanding the concepts of in-home customer service from both the customer's viewpoint as well as the service company's viewpoint including standards for the treatment of customers, appliances, the area surrounding the appliance and equipment in the home. Interpersonal skills with regard to customers and co-workers are practiced.
Academic Level
Undergraduate
Subject
MAAP-Major Appliance Tech
Department
Major Appliance
Credits
3
Prerequisites
None
Corequisites
None
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