SCC Help Desk
- How do I log into The Hub?
- New Student Welcome Document
- First Time Login – MFA setup
- Set up Microsoft Authenticator App
- Retrieve SCC ID number and username
- I need to reset my password
- What are the password requirements?
- Setting up password recovery
- Using password recovery
- Updating Password Recovery Information
- Dell's Back to School Sale
- Basic Computer Skills Help
- How do I register for classes on The Hub?
- How do I get to my Canvas classes from The Hub?
- Where is my class schedule?
- How do I drop classes on The Hub?
- Updating Personal Information using Student Self-Service
- How do I find my transcript?
- Why can’t I see my course in Canvas?
- Registering for a Continuing Education Course
- Regroup - Emergency Notification System
- Zoom Account Setup for Students
- How to use your SCC OneDrive account
Quick Links
The Hub
Basic Troubleshooting
General Questions
- How do I log into SCC Computers?
- What are the basic computer requirements?
- Microsoft (Office) 365 Overview
- Multi-Factor Authentication Change/Update
- Set up Microsoft Authenticator App
- Microsoft 365 Suite of Apps Free Subscription
- Where can I find and buy textbooks?
- What is Respondus Lockdown Browser?
- Installing Respondus Lockdown Browser on Chromebooks
Canvas offers an in-depth support site. Here we have links to some of the common questions we get from students regarding the use of Canvas.
For additional student guides, please see the main student contents page. Canvas has also provided tips for searching their guides.
Canvas Student Orientation
SCC offers an optional orientation course on Canvas. It is located on The Hub under the MyCourses tab.
Canvas Questions
Canvas Resources (Students)
Canvas Resources (Instructors)
- Canvas Master Course Request/Change Form
- SCC Canvas Instructor Orientation Course- Canvas, Grading, Adding Users, Course Development and more!
- Report Grade Submission Error
- Adding Panopto Media to Course Activities (Instructors)
- Panopto- Upload existing Videos into Panopto
- Canvas LMS Community (Q&A Forum)
- Canvas Teacher Mobile App
- Contacting Canvas Support (Faculty)
Employee Self Service
General Questions
- New Employee Orientation Presentation
- New Employee Welcome Document
- Microsoft 365 Suite of Apps Free Subscription
- Setting up the Microsoft Authenticator App
- Printer Supplies and Service
- Microsoft Workplace Discount Program
- Regroup - Emergency Notification System
- MS Teams Chat Basics
- How do I request a Website be unblocked?
- Installing Software from the Symantec Software Portal
Forms and Policies
Technology Training
- Adding a Signature to Outlook
- Crestron Media Cart Training
- Crestron Agnostic touch panel operation
- SPAM Quarantine from the Hub
- What is Microsoft (Office) 365?
- OneDrive Basics
- Mitel Phone Login
- Setting up Voicemail on Mitel Phone
- Mitel 6930 Handset Quick Reference Quide
- Extract Compressed (Zipped) Folders and Files in Windows
- Phish Alert Button Resources
- How to take a Screenshot, Windows & Mac
- Set Default Applications by File Type
Zoom & Resources for Working at Home
- Global Protect SSO Remote Login
- Micollab Client 9 ACD Personnel login
- Mitel Call Forwarding
- VPN Horizon View Installation
- Zoom System Requirements
- Zoom Test/Troubleshoot Audio and Video
- Zoom SSO Account Setup for Employees
- Zoom Account Setup for Students
- Zoom Virtual Backgrounds
- Zoom- Extra Help from Zoom Help Center
- Zoom- Canvas Instructor Orientation Course Zoom resources
- Zoom for Apple MacOS
- Microsoft 365 Suite of Apps Free Subscription
- How to use your SCC OneDrive account
- What are the basic computer requirements?
- Access SCC Email from Phone
- Add SCC Email to Gmail, Android, Apple Apps
- How to connect to Wi-Fi at SCC
- Wi-Fi Calling at SCC
- Lincoln Main Building Section Map
- Other Campus Maps
- Weather - closing/late start information