Operations & Service Management
Your Pathway to Leadership
Our Operations & Service Management program prepares you to manage and direct the physical, technical and operational functions of an organization. This program is designed to build on the basic skills, terminology and processes used in a specific trade by taking business classes to advance your knowledge to lead operations, plant logistics and the service industry. Become competitive in today's job market as you transform from skilled tradesperson to operations manager.
HIGHLIGHTS
Operations Management
Demonstrate operations, service, and inventory management techniques across product, service, manufacturing, and trades industries.
Logistics and Distribution
Master materials planning, supply chain coordination and distribution systems to efficiently manage the flow of goods and resources throughout manufacturing and service operations.
Service Management
Develop expertise in service delivery systems, customer service policies and service quality management to lead teams and improve operational performance in service industries.
Operations & Service Management
A.A.S.
Locations: Beatrice / Lincoln / Milford / Online
This program is specifically designed for professionals who are pursuing a technical career and want to add management skills. The core courses provide a strong business foundation that complements your existing industry knowledge.
ESTIMATED TUITION
$7,620
CREDIT HOURS
60
PROGRAM LENGTH
4 Terms
SCHEDULE
Full-Time / Part-Time
STARTING TERM
Fall / Spring / Summer
WHY SCC?
Can I complete the Operations & Service Management program while working full-time?
This program offers flexible scheduling with core Business courses available in multiple formats, including online.
How does SCC support student success in this program?
You'll work closely with a dedicated advisor who will help set your class schedule and create a personalized program plan.
Can I build upon my existing technical degree with this program?
The Operations & Service Management degree pairs easily with the technical credits you've already earned, making it an excellent way to expand your skill set and advance your career to the management level.
Who is the ideal candidate for the Operations & Service Management program?
This program is perfect for those looking to advance to management positions where you'll direct the physical, technical, and operational functions of an organization.
CAREER OUTCOMES
Logistics/Inventory/Operations Coordinator
This coordinator manages the end-to-end flow of good, optimizing inventory levels, and endsuring efficient warehouse operations to meet customer demand. Key responsibilities include tracking shipments, conducting inventory counts, managing documentation, and collaborating with carriers and internal teams to resolve disruptions.
Service/Shop Manager
Service managers often work in various industries, ensuring customer satisfaction and managing service delivery. They oversee the operations of a physical workspace, like a manufacturing facility, ensuring efficiency and productivity.
Project Manager
Project managers oversee the entire project lifecycle, ensuring it is completed on time and within budget. They manage team resources, mitigate risks, and maintain client communication, acting as the crucial link between stakeholders and project deliverables.
Additional Resources
State Authorization Reciprocity Agreement Institution
Southeast Community College is a State Authorization Reciprocity Agreement Institution (NC-SARA) institution. As such, SCC is unable to offer online or distance courses to students in the following areas at this time: American Samoa, Guam and the Commonwealth of the Northern Mariana Islands.