Operations and Service Management
Your Pathway to Leadership
Our Operations & Service Management program prepares you to manage and direct the physical, technical and operational functions of an organization. This program is designed to build on the basic skills, terminology and processes used in a specific trade by taking business classes to advance your knowledge to lead operations, plant logistics and the service industry. Become competitive in today's job market as you transform from skilled tradesperson to operations manager.
PROGRAM GOALS
Operations Management
Demonstrate operations, service, and inventory management techniques across product, service, manufacturing, and trades industries.
Supply Chain Management
Analyze and apply logistic interfaces and activities in managing a supply chain.
Customer Service
Interact with customers to address inquiries, resolve issues and ensure satisfaction with products or services.
Operations and Service Management
A.A.S.
Locations: Beatrice / Lincoln / Milford / Online
This program is specifically designed for professionals who are pursuing a technical career and want to add management skills. The core courses provide a strong business foundation that complements your existing industry knowledge.
ESTIMATED TUITION
$9,700
CREDIT HOURS
60
PROGRAM LENGTH
4 Terms
SCHEDULE
Full-Time / Part-Time
STARTING TERM
Fall / Spring / Summer
WHY SCC?
Can I complete the Operations & Service Management program while working full-time?
This program offers flexible scheduling with core Business courses available in multiple formats, including online. Whether you prefer full-time or part-time study, you can complete the required courses while maintaining your current job.
How does SCC support student success in this program?
You'll work closely with a dedicated advisor who will help set your class schedule and create a personalized program plan.
Can I build on my existing technical degree with this program?
The Operations & Service Management degree pairs easily with the technical credits you've already earned, making it an excellent way to expand your skill set and advance your career to the management level.
Who is the ideal candidate for the Operations & Service Management program?
This program is perfect for those looking to advance to management positions where you'll direct the physical, technical, and operational functions of an organization.
CAREER OUTCOMES
Service Manager
Service managers often work in various industries, ensuring customer satisfaction and managing service delivery.
Shop Manager
Shop managers oversee the operations of a physical workspace, like a workshop or manufacturing facility, ensuring efficiency and productivity.
Construction Manager
Construction managers are responsible for managing the construction of projects, from planning and budgeting to overseeing the actual building process
Next Steps
Program Chair
Additional Resources
State Authorization Reciprocity Agreement Institution
Southeast Community College is a State Authorization Reciprocity Agreement Institution (NC-SARA) institution. As such, SCC is unable to offer online or distance courses to students in the following areas at this time: American Samoa, Guam and the Commonwealth of the Northern Mariana Islands.